Careers

Host/Hostess Wanted at The H Orlando

The H Orlando is hiring! We are looking for individuals with customer service, food experience or hospitality for full-time and part-time host/hostess positions to work mornings, afternoons, and evenings. Weekends included. Salary range is $12 to $15 per hour.

Essential Duties & Responsibilities:

• Welcome and greet customers warmly with a genuine smile and eye contact; thank customers with a fond farewell as they are leaving and welcome them back again
• Present a positive first impression of the restaurant’s friendliness, excellent service and high standards.
• Enter customer’s names into the POS system
• Escort customers to assigned dining area; present menus and announce waiter’s name
• Manage the flow of customers into the dining and bar areas
• Monitor the waiting list
• Provide accurate wait times to incoming customers if appropriate
• Tend to special needs and requests
• Observe customer’s needs throughout their dining experience to ensure that they receive high-quality service
• Answer questions about menu items, ingredients, cooking methods, and pricing
• Answer incoming calls to the restaurant and provide appropriate service
• Maintain familiarity with menu items and restaurant information
• Maintains front of house and kitchen sanitation requirements
• Understands and complies with all company safety policies

Skills & Qualifications:

• Ability to Multi-task
• Able to hear in loud environment to answer phone and respond to customers
• Attention to Detail
• Dependable
• Exceptional Customer Service
• Good Listener
• Interpersonal Communication
• Positive Attitude
• Teamwork
• Walk and Stand During Entire Shift
• Written and Verbal Communications
• 3 to 5 Years of Experience